If you’re not happy with your Ultrastream for any reason, you can send it back to us and, once we get it, we will cancel your subscription.

If you send it back within the first month, we will refund your initial payment of £49.99.

Returning your Ultrastream is easy - simply email us at help@ultrastreamlife.com and we'll guide you through the process.

If you have any fault with your Ultrastream please contact us for a replacement. This is covered as part of your subscription.

For any questions please contact our dedicated customer service team at help@ultrastreamlife.com.

By ensuring transparency, fairness, and ease, these terms aim to reinforce trust and confidence in the Ultrastream.